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Hello! We’ve encountered a couple more small bugs:


•When using the “Import Library” function on OSX, the paths to files are not correctly imported back into SoundShow. The very last slash in the filepath is facing the wrong direction 

•We’ve had some intermittent issues where the backspace button doesn’t always stop the audio. We can’t find any logic to when it does or doesn’t - sometimes an audio file will be playing, we’ll press backspace, and nothing happens. Then we manually stop the sound with the mouse cursor, restart the audio file, and backspace works this time.


Does SoundShow generate any logs that we can share to make it easier to track that down?

Also, do you prefer bugs and requests posted here, or on the SoundShow forum? We noticed the forum doesn’t seem too active, so we weren’t sure 


Thanks!

Hello,

1. I'll check that slash issue, thanks for reporting.

2. Backspace would not fade out sounds when the focus is on a text field (for example on a search input). When focused the fields are in yellow color to make it clear that the keyboard is used to write text rather than execute actions. Could it be that ? 
Sound Show generates some logs but nothing that would help in that case. 

1. Since last release, all the paths are now only with '/' to ensure compatibility with all platforms

Thank you for fixing that!

We managed to narrow down the "Backspace" issue. Turns out it might be part of a larger problem.

We've noticed that, when we re-open Sound Show after it's been closed, we need to 're-initialize' every single button. To be clear, I'm NOT talking about needing to "Load" the buttons. This is a separate issue that appears to be a bug.

Here's what happens:

  • We open Sound Show
  • We click "Load All" to load in all of the sounds
  • We click on a button (for example, an audio clip). 
  • The audio plays, but it ignores all of the custom settings, such as start time, volume, fade, etc. It always plays from the beginning, at full volume, without any customizations that we've set
  • We click the button again. This time it works as expected.

This seems to affect both audio files and QLC+ connections.  To prevent this from being an issue, we make sure to click each button once before the show starts. 

Also, to add to the confusion, it seems like this might be a Mac specific issue. We have the problem on our theater Macbook, but we haven't noticed the issue on our Windows PC yet.

Weird, it seems like the sounds are not loading. Can you check in your options if the option "Stream sounds" is checked. If it is, uncheck it. I'll try to figure out the problem.

"Stream sounds" is not checked. It also doesn't seem to save that setting - when I set "Stream sounds" to checked, and then close Sound Show, it's unchecked again the next time I open it. 

 (the sounds files are mp3 and wav files, if that matters)