Hey,
I'm trying to fulfil part of my Kickstarter. I created a bunch of group Keys from KS data and at first I couldn't figure out how send them. So, I wrote an email to support. But then I discovered that a mass email requires admin approval. So I amended my original support request, asking for email approval.
I was unaware that this approval was going to be required. I had hopped to deliver this reward before the Holidays and would have started the process sooner if I realized I could not just hit "send".
For future reference what is the expected turn around time on a mass mail approval request for KS fulfillment, so that I can plan better?
Thanks.