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Bugs and errors Sticky

A topic by Sylos30 created Jan 03, 2021 Views: 895 Replies: 20
Viewing posts 1 to 8
Developer

You can report bugs and errors (i.e. typos) here!

Hi, this looks like a great game, and I really want to play it, but on the android version of the game will not let me press the New Game, Load Game, and Gallery buttons. I tried to delete it and re download, but I keep on getting the same result. Not sure if it is a bug or just something on my end, but hopefully it can be resolved. 

Developer

hello! I am sorry to hear you are experiencing this. I have tried to replicate the problem on 3 different android devices, by I was unable to. Is there any way you can try on another phone and see if you have the same issue?

Thanks!

Thanks for the reply! I figured out the problem, I needed to just update my phone and download the game. Thanks for the help. 

Developer

No problems, I am glad to hear you managed :)

Hey i'm on the latest build v0.6 for pc and i'm encountering a problem on day 3 for arron  as soon as I bump into "brick wall" and react the text goes blank and i'm unable to interact with the gui.

Developer (1 edit)

Hey there, I am sorry to hear about this strange bug. Unfortunately I was unable to replicate this with 2 different Windows machines.

Could you please try to start a new game, skip to that point and see if it works? It's very unusual, but the save file could be the problem.

(2 edits)

the game wont start for me when i press into the file all that pops up is a gray box with the words "nw.js" 

even when i try to go into the other old updates it says the same. idk why it does this now cause it was working perfectly last time.

Developer

Hello! I am sorry to hear about your troubles. It seems like the problem might be with your machine in this case.

There a couple of things we can try: Reebot the machine and run the exe file as admin.

If this doesn't work, try to extract the game in a completely new folder and run as admin.

Hope this helps :3

Deleted 3 years ago
Developer (1 edit)

Hellow!~

Yes please, start a new save. A lot of code as been added, so freezes will happen unfortunately.

Thank you for understanding. :3

is there a way to fix the game from freezing evertime I get to the 3rd day on android?

Developer

Hello! 

Could you try start a new save? This might fix your issue since new code was deployed. Let me know :3

thanks a bunch all I had to do was start a new game

Developer

No problems, I am glad it worked!

Hello, I'm trying to run the macOS version, but it does not run, and my devise says to report it to you, any help?

Developer

Hello!

I'd love to help, could you please specify what your Mac says when you try to open the app? I need to know the exact words, thanks!

(1 edit)

"You are not authorized to open the app "LostMemories".

Contact the administrator to ask for support"

it’s a MacBook Air, I believe Catalina

Developer

Thank you! This is a very common problem on the new mac operating systems and easy to resolve.

Here's a video tutorial on how to fix it:

Thank you! It works perfectly now, you're a lifesaver :D

Developer

Pleasure! I am glad it's fixed :3

I play on android but game just keeps freezing when I play. Now I can't use save, load, setting too. Can you help me with this?