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My game page is not indexed after 1 week

A topic by Shawrush created Oct 24, 2022 Views: 597 Replies: 15
Viewing posts 1 to 4

Hello, I published my first game 1 week ago and it does not seem to be indexed on the website. I read the FAQ but I don't think there is any problem with my game. Thanks for your help !

Moderator(+1)

Paid games take longer to review. A weekend in the middle also slows down things. Please wait a little longer, thanks.

Ok thank you !

Hi , Deepanshu here from DG_GROUP . I published my first game on itch.io 10 days ago but it still not showing on search. I have tried everything I can but not get any positive result . Link of my page https://dg-group.itch.io/cuberun3d

Moderator

Your game is quarantined. Please contact support.

But what is the reason for that?

Moderator

I don't have access to that information. Your game probably tripped some automated check. Sorry about that.

What tipped some automatically check , what do u mean by that

Moderator

Something on your game page. I don't know.

I contact to itch.io via email but not get any respond

Moderator

It takes time. Please wait.

I contacted them on 19th of october

Moderator

Sometimes it takes a week, even two. I'm not sure.

Well can i just delete that page and make a new one?

Moderator

If you do that, it might happen again, and you'd just waste time.

17 days here -- finally indexed.

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