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My game was removed from search

A topic by Fynnegun created Nov 28, 2022 Views: 416 Replies: 9
Viewing posts 1 to 2
(+5)

Hi,  my game was suddenly removed from search and browse(I also checked nsfw search) it's properly marked as sensitive content. I read the FAQ and indexing guide, but found nothing wrong with my page.

The only thing I noticed is that my game was removed on the day I uploaded new files (with old files still available for download) and selected "Hide this file" for them in Uploads. Is that the reason? I emailed support a few days ago, but haven't got any reply yet.  I would really like to know what happened.

My Page: https://fynnegun.itch.io/sweet-summer-harem

Moderator(+1)

Yes, your game was placed back in the review queue. Sometimes changes to a game page have that effect. And it's been the weekend, so staff and support weren't active. Please wait.

Sure, thanks for letting me know!

(1 edit)

Sorry, can you  please  tell how long this usually takes?  Also I have weekly release schedule, so I'm changing the files often, Is my game going to be put back in the review like this again because of that?

Moderator

I don't know if it will happen again. And did you see the rules of this category? It depends. Usually a few business days.

You mean few days for support to answer or for a game getting reviewed? I was asking about the latter.  It's been 9 days since my game was put in review queue and I wanted to ask if it's normal for it to take that long.

Moderator (1 edit)

Both. And the last update to your game was five days ago (edit: right before the weekend). Please wait.

Sorry, can I ask another question? Does me making updates every week somehow extends the time it takes to review my game, or I just happened to get into unlucky time frame with weekends, so it takes like 3-4 times longer?

Moderator

I already told you I don't know what triggers it. If bad timing happens again, please use this waiting period to promote your game through other means. You shouldn't exclusively rely on itch.io search anyway.

(1 edit)

I noticed that my game got reviewed. Thank you for your help!

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