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More than a day and my asset does not appear in the search?

A topic by VoxelGameAssets created Jun 02, 2023 Views: 297 Replies: 2
Viewing posts 1 to 2

It is quite frustrating that it takes so long for the assets to only appear in the search. Can someone tell me the exact time it takes for this or an approximate 



And the second, how can I delete an account that I no longer have any kind of access to and I am the owner and the models....

Moderator(+1)

Hey there,

It is quite frustrating that it takes so long for the assets to only appear in the search. Can someone tell me the exact time it takes for this or an approximate

From what I can tell, your new project is your first paid project. That means it will go through an extra review to make sure everything looks as it should. I’d give it at least a few more business days. Look at other similar posts for more info.

That might be frustrating, but it’s there as an extra measure against malicious projects.

And the second, how can I delete an account that I no longer have any kind of access to and I am the owner and the models….

You’d have to contact support for that. The usual issue with deleting accounts is that buyers lose access to the project they paid money for, so that’s not something that a developer can do by themselves at the moment.

Hope that helps

that's fine thanks

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