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I bought two games for both of us. The first one has a key, so I can't log in no matter how I enter it. If the second one still has it, I have to refund it.

A topic by muzhibenxuetu created Oct 25, 2023 Views: 351 Replies: 10
Viewing posts 1 to 3

I really want to play, but our game has a key, so I can't log in to the game at all.

Developer

it's really weird cos the other guys playing the game just fine :D
could you tell me your discord nick so I can use teamview to check what's going on on your side?
I have sent a refund request to itch.io support staff also so no worry you will get your money back if you can't play the game :D

Same question

Developer

Hi, can you help us by reach out to us via our Discord link:

https://discord.gg/VanaDXNdZE

 (highly recommend), email (info@gayeti.com), or our social pages (Twitter, itch.io). 

We're here to ensure your experience is seamless.

I can't use dicord, I can't add you, do you have Twitter or is there any other way?

Developer

My twitter is:
https://twitter.com/Unikorn10128168

Developer

I have already processed a full refund for you. 

However, I haven't received any messages from you on my Twitter yet. 

I am still waiting for you, so I hope to hear from you soon. 馃槉 

Let me know so that i can assist you more further :D 

Ok, I'll add your Twitter, wait a minute,

Developer

yay, let me know when you alreay Dm me :D so that i can check it out for you :D 

Sorry, I'm busy at work today, and now I have a chance. I'll add you right away. Is your Twitter nickname gayti?

Developer

Here's my twitter link :D
https://twitter.com/Unikorn10128168