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Individually Priced Files in Preventing Access in Game Bundles

Original title: Bug: Buyers don't get access to bundle files

A topic by Bukmad created Jul 19, 2024 Views: 253 Replies: 4
Viewing posts 1 to 3

Games that are free and has custom price for file, they don’t see the files in bundle page for the bundle purchased.

Pinned ReplyAdmin

Based on a quick look of your pages, you are using Individually Priced Files to set the product price of your page. We strongly advise against that since it can have side effects on how ownership works.

Please read our guide here: https://itch.io/docs/creators/pricing#purchase-tiers-through-individually-priced-files

Individually priced files come with an important distinction regarding ownership: The buyer will only continue to have access to these files if the price they paid satisfies the minimum price you set on the file. This means that if you change the individually priced file to be more expensive, you may lock out access to that purchase tier from existing buyers. We strongly recommend considering how you intend to price your project in the future before using an individually priced file. Use individually priced files for quick bonus content, not to set the price of your content. Use the minimum price on your project to set the price of your product, as this will allow you to change the price at a later time without affecting ownership.

Moderator

That makes sense. If there's a file with special price, buyers only get access to it if they pay at least that much for the game. The whole point of bundles is that they offer games at discounted prices.

They don’t get access to files after they buy the bundle

Moderator

Yes, likely because they paid less for the bundle than the special price of those files.