There was a problem completing your upload. Please verify your email address before uploading a file. Hi everyone trying to upload my first game but it keeps giving me this error please let me know what to do.
Have you checked your e-mails for a verification mail from itch.io? You have to use the link in the e-mail to verify your account and get access to all features of the website.
If you didn't receive such an e-mail, you can click the down-arrow next to your profile picture (top right) and select 'Settings'. On that page, choose 'E-mail adresses' and you should see a box next to your e-mail adress where you can re-send the verification e-mail. That box will change to 'Verified' once your account has been verified.
My email is verified but I'm having the same error. I made a small edit to my game (Ren'py) and I deleted the old files on the game page to upload the updated ones. This is not the first time I've done this, but when I did this today it failed to upload and said "There was a problem completing your upload." I attempted this three times, even did a new build the third time, but nothing changed. It may be an internet connection error, a Ren'py update error, a site error, or something else.