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Unable to recover password despite knowing the correct email

A topic by tiger.blue created 11 days ago Views: 36
Viewing posts 1 to 1
(3 edits)

I am not receiving password recovery emails, nor github 2FA emails when trying to login via github, for one of my accounts. 

(the email is correct, if I mistype it, the form displays an error. I have also verified that the email address can receive mail and that there wasn't a spam issue)

My other account works fine, including receiving password recovery. They both go to the same inbox, using the same system (google workplace alternate emails)

This appears to be a bug (either show that it failed and why, or send the 2FA or recovery email please). I'm also posting this as a "bug" because customer support hasn't been responding.

A loosely related bug is that the Desktop App's Login Screen points to an invalid URL when clicking "Forgot Password".