Recently, we were surprised to find that our pages are no longer being indexed. This has severely impacted the distribution and timeline of our project, as the itch.io platform is our main promotional channel through its powerful feed.
Currently, users trying to download our project directly receive a message indicating that the game is in quarantine. We recently made a few minor updates to the page, only to describe the content presented in our game, and nothing more.
We have two open support tickets and have received no response:
236942 236244
We have been waiting for a response for 13 days.
We look forward to hearing from you, Best regards, Kintsugi Digital