Hello, about a month ago, I published my first game on your platform. At first, I was unfamiliar with the platform's rules and noticed that my game wasn’t appearing in searches. Thinking it might have been an issue with the page I created, I deleted it and re-uploaded the game. Later, I discovered a bug in the game, so I set the page to private and spent about a week fixing the issue before reuploading it.

During this time, I came across and read various posts in the community forums. Following the guidelines provided, I ensured that all visibility and other settings were configured correctly. I also promoted my game on other platforms and patiently waited.

However, it has now been three weeks since I re-uploaded my game, and it still hasn’t been indexed. As stated in the guidelines, I emailed the support team, but I haven’t received a response for over a week. This leaves me unsure whether my game hasn’t been reviewed yet or if it was reviewed and deemed unsuitable for indexing.

Since English is not my native language, I rely on translation tools to read and write messages here. It’s possible that I might have misunderstood some of the posts or guidelines. I believe I have followed the instructions correctly, but is there a chance I missed something? If so, could you please let me know?

Additionally, is there another way to seek help or check the status of my game? I would greatly appreciate any guidance or assistance you could provide.

I am not a native English speaker, so I rely on a translation tool to write this message. As a result, I am not entirely confident that my writing fully conveys the intended meaning or that the context is perfectly accurate. If there are any unclear or awkward parts in my message, I kindly ask for your understanding while reading. Thank you.