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Payout stuck 'in review' for over 26 days

A topic by Martin Buck Software created 48 days ago Views: 292 Replies: 11
Viewing posts 1 to 6
(+1)

My payout has now been stuck in review for more than 26 days and it’s supposed to take 10-14 days according to the tooltip.

I first contacted support regarding a general question regarding the payout 15 days ago, and again 3 days ago regarding the time it takes.

For both mails I didn’t get a response (yet?).

Any suggestions on what to do or who to contact? I messaged support@itch.io

Moderator(+1)

Yes, please read the rules of this category for how to speed things up, but payouts often take longer than the listed time.

Hello. Matin Buck Software and No Time To Play, I've been in review for 20 days now. I've emailed twice and have gotten zero responses from Support@Itchio. :( This is so frustrating!

Moderator (1 edit) (+1)

See my previous reply. Edit: and next time please make your own topic. I almost missed your post.

Thank you for your fast response. I'll make my own topic next time. Bye.

I’m at 32 days now

Moderator

See my previous reply.

Over 60 days now, anything for me to do besides waiting? (I’m about to terminate my account at this point)

Moderator

You still haven't read the rules that instruct you what to do about this.

Yep, seems like I missed a section :/
I opened the tickets 244204 and 246352 . I responded to some of the emails at a later point in time, not sure whether those mails will show up properly.

Moderator

I've let our admins know.

This ticket for me 252645 i wait the 1 to 3 days as describe in the rules to have answer to my mail , again i'm really happy with  itch.io but just want to get an answer please