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Im getting UE4-ShopSim error and i can't fix it.

A topic by DarkArcher created Feb 22, 2017 Views: 1,031 Replies: 5
Viewing posts 1 to 6

I tried with both versions of the game, and when i open it it tells me: An Unreal process has crashed: UE4-ShopSim.

Plz help me fix it.

PS: Your game is awesome!

Developer

Hey DarkArcher,

I'm still uncertain as to why this issue is still happening. Still looking into the cuase,

Sorry for the inconvenience.

Could you give me some details on your computer spec and what version of the game you download for which operating system, please?

Developer

Hey DarkArcher,

Could you send me your CrashContext.runtime file.

Also, could you tell me if your video card is DX11 compatible?

Btw im sorry but i have no idea xD

Im only 12

I have windows 8, i tried both versions and my PC is a Toshiba Qosmio.

I hope it helps and thanks!

I have a problem too

LoginId:303eb02946b41d29364435831ce8e929

EpicAccountId

You do not have any debugging symbols required to display the callstack for this crash.

also me too. The problem will be fixed eventually. Right now the developer is looking into it trying to find any bugs or glitchs that is causing this.

Also to help fix the problem I suggest you get the dump and logs file and upload it to the developer