Skip to main content

Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
TagsGame Engines

Trying to contact

A topic by HD Production created May 15, 2020 Views: 420 Replies: 5
Viewing posts 1 to 3

I'm trying contact support to solve my payouts , but it's been 2 months, I still haven't received your answer. I have the problem with the payouts. My first payouts in review with long time and now, I haven't received the money in spite of all later payouts I received money from yesterday. I have a problem wondering why is the same product I sell has two different values? and the first payouts why i can not receive it?  Can you help me solve this? 

Moderator(+1)

I've let an admin know.

oh, thank you

hi Sir,

Can you help me let the admin know, i try resend email to contact itch.io but there has been no response. I don't know how can to contact with an admin,  is the address email to contact itch.io is support@itch.io right or wrong?

Moderator

Yes, that's the one, like it says on the support page. But e-mails get lots sometimes. I've let an admin know already, but didn't get an answer yet. Sorry about that.

Thank for letting me know.  Until now, i have not received a reply from itch.io.  

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.