itch.io Community » itch.io » Questions & Support

Resolved: Not seeing screenshots & video clips for WebGL version of game?

A topic by Midnite Oil Software LLC created Jul 27, 2020 Views: 1,963 Replies: 6

Viewing posts 1 to 3

Midnite Oil Software LLC4 years ago (2 edits)

Greetings,

I've published a WebGL version of my game. Even though I've added screenshots and a link to a video clip when you open the page the screenshots and video don't display.

The downloadable PC version page does show the screenshots and video.

Why would that be?

Like Reply

Afloof.devModerator4 years ago

Where did you add the screenshots? They are not meant to be part of the downloadable files …

When you edit the game’s page, you have the option to add screenshots and add a video URL there.

Like Reply

Midnite Oil Software LLC4 years ago

Like Reply

Midnite Oil Software LLC4 years ago

To add to the mystery, this only seems to happen on desktop browsers (e.g. Chrome, Firefox, Edge, IE, etc.). It works fine in my iPhone browser or when using the Mobile RWD Tester extension in Chrome to emulate a phone or tablet. Very odd.

Like Reply

Midnite Oil Software LLC4 years ago

I wonder if this is related?

Like Reply

technicat4 years ago(+8)

If you haven't already, click on Edit Theme at the top and check your Layout Screenshots option. I just looked at a browser game and downloadable game I recently added, and both are set to Auto, but for some reason that is Hidden for the browser game and Sidebar for the downloadable game as shown below. Normally I explicitly set it to Sidebar for the screenshots to show up.

Like Reply

Midnite Oil Software LLC4 years ago(+3)

Thanks. That did the trick!

Like Reply

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.