Itch @ 25.4.0

 Butler @ 15.19.9

Itch-setup @1.24.0

Windows 10 64-bit version 2004

No proxy. No third party firewall or virus scanning software has ever been installed on this pc.

Gave a 35MB download 6 hours but no joy, not a single byte downloaded.

Restarted (in this order):

1. The download (pressed x then asked to redownload). Waited 2 hours.
2. The download (pressed x then asked to redownload and chose the 'alternate download' tickbox). Waited 2 hours.
3. Quit the itch client and started again. Download window appear but no files download.
4. The windows 10 pc. Restarted itch client. Download window appear but no files download.
5. The internet router + Windows 10 px. Restarted itch client. Download window appear but no files download.

How can I download the files?

Are you able to share what region in the world you are? How long have you been experiencing this issue?

We have an alternate download mode available if you visit the download page for paid project in your browser. There’s a link Downloads not starting? you can click on.

Thanks