The Land of Glass

Choose your heroes, build your deck, and save Vitrerran. · By Dual Wield Software

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Inability to place field cards

A topic by Polaris134 created Oct 03, 2020 Views: 357 Replies: 8

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Polaris1343 years ago

Hi, I'm working my way through this game for the first time and for some reason, it won't let me place field cards. When I get to that section of the tutorial, and the field card is highlighted so that it's the only thing I can interact with, I try to drag it to the field (where the big circle is highlighted) but it keeps springing back to my hand. I've tried clicking, I've tried dragging, but it won't activate. And removing the field card from my deck doesn't help because then I can't win the battle. Am I missing some important step?

Dual Wield SoftwareDeveloper3 years ago

Hey Polaris, sorry I missed this! Notification never got into my inbox.

I don't have an answer off the top of my head, but we'll dig into it real quick and hopefully get back to you within the next 24 hours on what might be the problem.

In the meantime, which field card is it?

Polaris1343 years ago

The field card varied; it was always the first field card introduced into the deck, but it happened when I tried the knights route, the kobolds, and the amphibians. I didn't try the Anubis path.
I'm using a Windows 7 machine, if that is useful to know.

Dual Wield SoftwareDeveloper3 years ago

That is useful. Could you let me know what kind of graphics card you're running it on? And I know it's an ask, but if you had video that would help a lot. We're a bit stumped as to what this might be.

I'm really sorry this happened. We'll do our best to try and fix it if we can.

Dual Wield SoftwareDeveloper3 years ago

Also, and this might sound crazy, but have you seen any of the characters or objects fall through the floor? We actually had an issue similar to this last year, and it turned out to be a really strange bug with the collision. We thought we fixed it. If it is that, changing the aspect ratio of the game might act as a temporary fix.

Polaris1343 years ago

Hi, sorry it took me a few days to get back to you. I have not seen any objects fall through the floor.

My video card is very old--an AMD Radeon R7 200 Series. Also, I did a video capture of the glitch. The top of the screen is a little cut off but you should be able to see what's going on. I try to drag the field card onto the field but it just slides back into my hand. Halfway through the video I switched the game settings from "drag to place card" to "click to place card" and the results are the same.

Video may be seen here: https://www.screencast.com/t/JFWMW8lntv2

Please let me know if the link doesn't work.

Thanks!

-Jennifer

Dual Wield SoftwareDeveloper3 years ago

Hey Jennifer,

Sorry for another late response. We took a look at the video and the card, and the game SHOULD run on that card based on what version of open GL we're using. The card is pretty old though. My brother's going to look at what the most obvious culprits but this isn't going to be something we can easily troubleshoot.

We'll do our best, but I'm afraid I can't make any promises.

~Chad

Polaris1343 years ago

Understandable. I may be overdue for a new video card, anyway! ^.^ But I appreciate you taking a look, regardless. Thank you.

Polaris1343 years ago

Hi Chad,

Just to follow up, I recently downloaded the game onto my laptop--a Microsoft Surface Book--and it's running just fine. Placing field cards works without a problem! The laptop is not optimized for gaming, so my mouse drags a bit, but if I switch to Tablet mode and use the touch screen, the game is perfectly playable.

Thanks again for looking into the bug. If it's not resolved at this point, that's okay, since I am now able to play the game.

Cheers,

Jennifer

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The Land of Glass

Inability to place field cards