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I'm pretty sure at this point that it comes down to the browser you are playing the game with; I've had a couple reports about this in my own game. One of the players having problems mentioned he was using Opera GX, which I couldn't find any specific compatibility data about (it does look like vanilla Opera is supported though).

If you want to temporarily switch browsers for the purpose of playing the jam games, I never had any issues with Firefox. I'll put my submission link here too, as something convenient to test with (here comes the shameless plug, lol) - https://itch.io/jam/gamedevtv-jam-2024/rate/2739551

(+1)

Hi, I'm using Microsoft Edge, and your game works fine for me

That's good news! That means it must be something more than just "xyz browsers don't work wholesale."

Hopefully Godot's web support improves soon. 4.3 already looks like a promising first step from here.