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That tier is one with the beta, so it should be available. Something must be going on with the account not unlocking all the rewards. Hopefully we can resolve it soon. I'll keep an eye out for your message c:.

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Thanks! I just messaged not too long ago. I really appreciate how quick and kind you all are about this situation!! I won't be refunding my ten dollars for this month even if you can't reesolve it, though. I still want to support the game.

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Aw, that's really nice of you to say ;v;! I did figure out what the error was and refunding was the only real solution (basically you were charged for no rewards), so I did end up doing that. It wouldn't have made us happy to take your money for nothing in return because of a mistake. But you're always welcome to try Patreon again. Hopefully next time the money will go to unlocking rewards and you'll get all the Patreon benefits you'd earned :].