Thanks! I just messaged not too long ago. I really appreciate how quick and kind you all are about this situation!! I won't be refunding my ten dollars for this month even if you can't reesolve it, though. I still want to support the game.
Viewing post in Our Life: Beginnings & Always comments
Aw, that's really nice of you to say ;v;! I did figure out what the error was and refunding was the only real solution (basically you were charged for no rewards), so I did end up doing that. It wouldn't have made us happy to take your money for nothing in return because of a mistake. But you're always welcome to try Patreon again. Hopefully next time the money will go to unlocking rewards and you'll get all the Patreon benefits you'd earned :].