We are sorry to hear that this option doesn't work for you!
@leafo please look into this problem and find a possible solution for everyone!
4 years ago(+1)
When I want to connect my paypal account to itch.io it ask me to convert or login my current paypal account to business account or create new business account. Like I said Im from Poland, I dont have a business and I cant register one since I dont earn that much money, and it can be a real problem for me when I will have to.
Please help!
4 years ago(+1)
There are two different locations where you “connect to paypal” now:
- On our Payment processors” page where you configure your account to direct sell through PayPal
- On our payouts page, where you set up a PayPal account be used to receive payouts
They are separate connection methods that request separate permissions. Which one are you referring to?
4 years ago (+1)
That’s the tool to connect to “PayPal for Marketplaces” allowing you to sell directly through your PayPal account. If you wish to use itch.io’s payouts system then you need to go to https://itch.io/user/settings/seller and change your account mode. Then you can add a PayPal account for payout on your dashboard here: https://itch.io/dashboard/payouts (after completing the tax interview)
4 years ago (+1)
You only complicated things for us developers. It was good when was earlier, where I just had to only connect my paypal account, now I must do some tax crap at your site which I dont understand and have no help at all from anyone.
You really disappointed me, I think I will look for other place, where it will be less complicated to me to post my game and earn money.
Not mentioning I must give my personal data to someone who I don't know.
4 years ago (+2)
I’m sorry, but the way things are going with PayPal, they require more identity verification to enable you to collect money for distributing goods. Sending money is a high risk activity so it’s going to be very rare to find a platform that lets you get paid without providing any information about who you are. You can continue to use the old system, but we can’t guarantee it will be around forever (it has already been deprecated by PayPal), and we can’t guarantee customers will have an easy time using it. We’ve gotten countless reports of the old system breaking down, rejecting payments, and other oddities that are outside of our control. When something like that breaks, people blame itch.io and it looks bad on us, despite it not being something within our control. I hope you understand that we have to migrate developers off this old system.
Not mentioning I must give my personal data to someone who I don’t know
You’re sharing our tax information with our third party tax processor who we have used for thousands of developers. This is the same company that Steam uses for their tax processing. The majority of our sellers use the payouts system and work withing our legal requirements for tax collection. This part of itch.io is not new, as we launched it a few years back.
Thanks