Post by leafo in My Paypal account has been upgraded to a business user and has been verified, but some buyers report that he still cannot complete the payment. What is going on?

Viewing post in My Paypal account has been upgraded to a business user and has been verified, but some buyers report that he still cannot complete the payment. What is going on?

Can you share more information about what kind of error they are getting? Can you tell us which projects they were unable to buy?

Thanks

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YangBin4 years ago

The Problem is :

1. When I set the payout mode "Collected by itch.io, paid later",he tell me he complete the payment, before this, my payout mode is"Direct To You", he coundn't completed the payment. so what's wrong with this .

2.Although I suspect it is a problem with my paypal account ， my paypal account has been successfully upgraded to a corporate user, why can't he complete the payment？

3.now i set the "Collected by itch.io, paid later",he can pay for my stuff, but the problem is : how and when can i get my earning?

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leafoAdmin4 years ago

When I set the payout mode “Collected by itch.io, paid later”,he tell me he complete the payment, before this, my payout mode is”Direct To You”, he coundn’t completed the payment. so what’s wrong with this .

We need to know the error message they got, or at least a link to the page they were trying to purchase so we can look it up in our logs. Thanks

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YangBin4 years ago

the link he try to buy

He received the page like the following

leafoAdmin4 years ago (2 edits)

The only error message I have in our system for your account was from a day ago before you switched to the new system. It says Account+8255XXXXX@qq.com+is+restricted. (I redacted part of the email with XXXXX), you can use that to confirm if that’s the person who had issues. If it is, then it’s because of their PayPal account and is not related to our system.

I can’t read any of text in the screenshots you provided of PayPal, so if you could include a translation that would be helpful.

Thanks

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YangBin4 years ago

Sorry, the content in the screenshot is Chinese, and the translation of the text in the screenshot: "Sorry, we are unable to complete your shopping at this time. In order to comply with international regulations, this transaction has been rejected.

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YangBin4 years ago

Hey! Buyers email to me said it worked ，I am very appreciated for your help.. Happy new year ！

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@TonyDevGame4 years ago

Hello YangNin, i purchased your Beat Em Up template, but when i import "BeatEmUpTemplate(BackToStreetOfRage)1.21Version" package there is no scene or something like this in the project?

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YangBin4 years ago

According to your description, I don't know the specific problem. Is there no scene when you run the game, or is the scene file missing from the project? Can you give me the details ，and thank you for your support

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@TonyDevGame4 years ago

Hi Yang, i mean the file scenes are mising in the package, or im doing something wrong. I create a new project in Unity, then import "BeatEmUpTemplate(BackToStreetOfRage)1.21Version", all the assets/prefabs shows in the explorer, but i dont see any scene? Thanks

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@TonyDevGame4 years ago

I reimported and now yes, the scenes show, sorry for my bad english. Thank you! Evertything es fine!

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YangBin4 years ago(+1)

Haha, it's okay，AnyTime，By the way, I am currently updating Beat Em Up 1.30 Version（Adding the background parallax scrolling effect, and the blood bar UI Buffer，It‘s Available Now，Take a look.

buffer effect）

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Deleted post4 years ago

Deleted 4 years ago

itch.io

Viewing post in ​My Paypal account has been upgraded to a business user and has been verified, but some buyers report that he still cannot complete the payment. What is going on?

Viewing post in My Paypal account has been upgraded to a business user and has been verified, but some buyers report that he still cannot complete the payment. What is going on?