Post by duphrin in Sapphire Safari (Early Access) comments

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I tried the exe installer first, crashed on launch. Earlier I tried the zip and the same issue happened, fatal error crash on launch.

Kinky Fridays13 days ago

and you've tried to use the dx11.bat file

duphrin12 days ago

yeah

Kinky Fridays12 days ago

Can you show me a screenshot of the install directory please.

duphrin12 days ago

Kinky Fridays12 days ago

Okay make a new folder on your desktop and copy those files into the new folder and try to run it from there.

duphrin12 days ago

Still crashes on opening. Both regular and dx11

Kinky Fridays12 days ago

So just to clarify.

You updated your GPU drivers.

You don't over clock your GPU.

You've tried to run it on dx11

You've installed with the exe installer and zip

I am not sure why you're having so many issues with this, I assume you can run other games made on unreal 5 right?

duphrin11 days ago

I dont play many, but Marvel Rivals runs on Unreal 5 and that game works just fine so I'm just as confused

Kinky Fridays11 days ago

The last option we have is for you to zip up all your crash logs and email them to me.

You can find the crash logs on your PC here: "C:\Users\{userName}\AppData\Local\SapphireSafari\Saved\Logs" and you to email them to dave@kinkyfridays.com

Just in the email just say your user name on itch so I can find the issues and this chat log later.

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