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Admin

You don’t get paid-per-download on itch.io. Downloads are a metric recorded every time someone triggers a file download that show up on your analytics. Purchases are separate event: When someone buys your project, potentially unlocking access to download something, if you have set a minimum price.

Hope that explains

I'm not sure I follow. Does this mean that it's the same person downloading it over and over again having only paid for it once?

Admin

Someone who owns your project is free to download it as many times as they like. We don’t impose any DRM or restrictions on how they can access the files you have uploaded.

I'll take that as a 'yes' then.

(+2)

One should also note that "download" means started download and not completed download.