I do not know if something was done on publisher side. It cleared after a few days. Maybe a week. People were making jokes about it in the comments. I do not know how long it took. It was one of the bigger accounts. 10k+ followers. It is rumored that the indexing waiting lists might be prioritised by traffic.
I added something to my reply above. There are cases where there is a waiting time that is unholy. I do not know what is going wrong. But I reported actual malware two months ago and it is still indexed. So if that has either a waiting time of that length or the staff clicked the wrong button. I would assume that it does not look any better for false positives that got put on quarantine.
wouldn't itch.io really have better measures in place for this?
Disclaimer: I only see the cases that are not caught. So the caught cases might be 10x 100x 1000x times higher. I do not know.
But the cases I do see, the measures are not performing well. When I regularly was checking out games, I collected malware games. My collection grew over 500 in a few months. Most of them on hacked accounts. So the measures are unsufficient to detect a hack. And the scanners were unsufficient to detect the malware. Itch is under attack every day by evil people abusing the system. Long waiting times for indexing or false positives are a symptom of that fight, in my opinion.
Maybe it got better the last few months. I sure hope so.