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Admin (1 edit) (+1)

This is probably because you linked your purchase to a different account than the one you are trying to access it with. Are you sure you haven’t made multiple accounts?

(3 edits)

As far as I'm aware, I had never made an account before I attached my github to create my current account.

And I've tried the link in my email logged in, not logged in, and in incognito mode.
Edit: I also didn't create the account until after my link had already stopped working.

Edit 2: I created a bookmark of the original link, and had been using that successfully for the first three days, and have also re-clicked the original link in my email numerous times, so not a typo or bad copy/paste issue.

Edit 3: Just realized what happened and confirmed it. My 13-year-old daughter saw I had gotten the bundle, took my link, and attached it to her account. Frustrated, but at this point if she's using it I'm just going to buy myself another copy.

Deleted 4 years ago