Post by leafo in Can't Access Games From Bundle

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Hello,

Our records how that you can download from the bundle, and you already have downloaded some projects. This bundle works differently than other bundles on our site due to the volume of buyers and the size of the bundle: You will have to visit your purchase download page from your browser and click the “Download” button on each project you would like to show in your library. Afterwards it will automatically show up in the app on the tab for things you own.

Hope that helps,

The first email I’ve sent they only resent a link to the bundle, then ignored all other emails after that it seems.

From what I can see, our support team responded to all of your requests, multiple times even, trying to explain how the bundle works. Maybe check your email settings?

Thanks

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Reece Bar4 years ago (1 edit)

What do you mean, you've only responded once the first time, and another time earlier today, I see no other replies or emails from your support team. I haven't touched any settings, do you think google is deleting these emails and or replies your team has sent? And in the email that was sent today, which I received, I have to look through all 2000+ games, of which theirs 59 pages of these games, and click download on all of them which I cannot do on the actual games page, but only through the bundle page, ok now I get it. Is there an easier way to add the ones I want to my account? Maybe an exclude free games filter or something like that?

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