How exactly it covers? I'm not saying the account system is bad idea, I'm only uncertain how it applies here. I was pretty clear on the issue, ie, not being able to ban. At the time of playing accounts not been implemented which is why I bring it up as an example of consequence. I had to quit out of a game (and thus) lost all my players. A game forcing you to repeatedly stop playing in order to have a "good experience" alone (regardless of extra consequences) is a bad game imho.
The issue of the dimensions is still a problem to me, albeit not one of as much importance. Compatibility ought to have been thought of, at least some sort of aspect ratio or something, but I can see it as a responsibility I have the ability to work around (ie getting desktop version), whereas the first example I do not.
As I said above, online games, doubly so ones with open chat, need to have better moderation support than this. It should have been one of the first things they had thought of. To think that everyone playing the game would be angels or that everyone playing wouldn't mind seeing some of the most hateful words in language is naive at best. Whether bad design or glitch, a problem is still a problem that needs to be addressed better than being able to have "friends" or "just play private".