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For some reason, I'm unable to see the characters image, the thing on the left side of the screen, no matter what I do. It just tells me that the image doesn't exist? Don't know what to do.

What browser and operating system do you use? 

Windows, and it opens in edge.

I have other games that open the same way and work fine, no idea why this one doesn't

Are you using incognito? Could you try Chrome?

I have tried in chrome, still doesn't work. neither are in incognito

Could you open inspect element and go to the console? I'm not able to reproduce this in any way, so it sounds like a case of the browser not having access to your local storage, which prevents images from loading in.

After much experimentation, I have found the solution. It appears that all the folders with the images were supposed to be in a folder called 'images'. they were not in my case. no idea why.

Hmm, that's indeed very strange. The archive I make contains all the image folders in the folder called 'images'.

no idea man. weird things of the internet, cause clearly other people arent experiencing this. Who knows, we have it figured out now, and if it happens again, you know what to do.