Ok, holy banana peels, the graphics and audio are AMAZING. Also, while it took us a little while to figure out exactly what the metaphorical things represented (like the dog and especially the Irish coffee) meant, but once we got that figured out, it really hit hard. Maybe to make the Irish coffee thing a little clearer, as the requests get more demanding, maybe throw in a line like "with extra whisky!" or something?
I also really liked the idea of her being an empath, being so willing to listen to others despite taking on the pain of their issues herself. Her being so cheery and seeing the background deteriorate was really painful to watch.
The only thing I'd suggest is smooth out the story telling just a little bit. The time skips were a bit confusing because of how the amount of content in them was kind of inconsistent. I think to fix this, maybe cut down one "timeslot" (so like morning, evening and night only?) or condense the events so that they take up less days but have equal amount of time spent in between. Another option could be to expand on events, if you have time! It would be really neat to see how the manager of the coffee shop is! What other stress forms the rat takes on! If there's a human customer who genuinely cares, but his/her words don't reach her. These could all really expand on the theme!
But regardless, all those are just tiny suggestions to make an already existing masterpiece even better. I still can't believe you guys made this in a jam frame! It looks better than what some could do in months!
Keep up the amazing work!
-Sasha