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I'm not particularly technical but I've tried to find some more info: I have verified that I have DirectX 12. The Renpy documentation seems to suggest that only DX9 or DX11 is required for model-based rendering. I've tried forcing renpy to use gl2 or angle2 rendering, neither option changed anything. I hope this information is useful.

There's a new build available now! Your issue is the second one of the two, so download the new update and then delete 'renderer.rpa' from the /game/ folder to get up and running!

Thanks, this fixed it.