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Uhh... Not sure what that is im a loser. I don't know much about computers wow what a loser am i. Actually, just realised I kept saying computer when I really mean hand-me-down laptop, I do that out of habit. So... I'm not sure if there is anything I or you can do :(

P.S. My computer laptop is an Asus Aspire S7 with a Core i5

If you go here you can get the latest sound drivers. https://www.acer.com/ac/en/US/content/drivers

Put in your serial number of model number, look for the Audio Driver, download it and run. It should auto-install. It might help? 

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I've installed it. What do I do know? Do I need to extract the files first? Then do you need to do something else for it to work? :((( Why do i suck so much

If you've installed it you may need to reset the PC for it to take effect. Then that should be it. If it doesn't work.... :( I'm out of ideas, sorry