Post by SqueakyMattie in Witch Dungeon Lab (nsfw) comments

Viewing post in Witch Dungeon Lab (nsfw) comments

I accidentally bought the game twice because my power went out while I was paying, the transaction was still made but I didn't notice that and bought the game again, is there a way to get the money from the second purchase back?

Azurezero3 years ago

there is a refund option but i dont know where it is tbh... I only ever had one person refund a bundle because i refused to talk to them after they harrassed me with multiple replies to every comment i replied to

SqueakyMattie3 years ago

I didn't buy it in a bundle. My power went out right as I was paying, when I turned my pc back on and went to buy again, it didn't show that I had already bought it until a few minutes after I bought it a second time, I would like to get a refund for just one of the two purchases. I'll try find that refund button, I've had no luck so far.

leafoAdmin3 years ago

The purchase is now refunded. For future reference, you’ll have to contact itch.io support to request a refund, not the developer.

SqueakyMattie3 years ago

Alright, thanks. I went to a page on itch that told me I might have to contact the dev of the specific game I want a refund of. Thanks for understanding!