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catmic6 years ago

Hi blackbird2016. The issue you have is new to us. Is this something you can reproduce by loading a certain savegame? If you start a new game, the voice is fine? If so, please upload your savegame so we can have a look at it.

Keep in mind that changes to the OS' audio system while the game is running are not supported due to a bug in Unity. Sometimes, these changes can happen without the user's notice (for example connecting a screen to you video card with audio output over HDMI).

Also, please post your hardware details, especially the audio device.

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blackbird20166 years ago

hi Guys,

thank you for looking into this. When I first downloaded this game everything worked quite well, sounds included.  Eventually after saving and starting a new session the speech of the characters was entirely missing without having done anything regarding software or hardware. What I did so far is deleting the game-folder (no deinstall for it is not installed as such), downloaded it anew and tried playing. The savegame was still there, the sound still missing. I then deleted all catmic/unity folders on drive "C", as well as al catmic/unity entries and folders in the registry.  I again downloaded the file and had a new "installation" without any savegames, present in-game-sonds but no speech. My guess would be some bad/corrupt sound setting file still hiding somewhere? Tried that even with 32bit version with the same result. In a virtual Oracle machine the sound is there. No other problems with sound in other applications so far. Specs as follows...

Thank you again for looking into this, if you need more sys infos, please advise what and how to "extract" for your needs...

Betriebsystemname    Microsoft Windows 10 Pro
Version    10.0.17134 Build 17134
Systemhersteller    Gigabyte Technology Co., Ltd.
Systemtyp    x64-basierter PC
Prozessor    Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz, 3201 MHz, 4 Kern(e), 4 logische(r) Prozessor(en)
BIOS-Version/-Datum    American Megatrends Inc. F5, 15.03.2016
SMBIOS-Version    2.8
Version des eingebetteten Controllers    255.255
Hauptplatinenhersteller    Gigabyte Technology Co., Ltd.
Installierter physischer Speicher (RAM)    8,00 GB
Gesamter physischer Speicher    7,95 GB
Verfügbarer physischer Speicher    5,53 GB
Gesamter virtueller Speicher    9,83 GB
Verfügbarer virtueller Speicher    6,85 GB
Größe der Auslagerungsdatei    1,88 GB

Name    NVIDIA High Definition Audio
Hersteller    NVIDIA
PNP-Gerätekennung    HDAUDIO\FUNC_01&VEN_10DE&DEV_0071&SUBSYS_10B013C2&REV_1001\5&EA08ECB&0&0001
Treiber    c:\windows\system32\drivers\nvhda64v.sys (1.3.37.4, 222,59 KB (227.928 Bytes), 19.07.2018 18:53)
    
Name    Realtek High Definition Audio
Hersteller    Realtek
PNP-Gerätekennung    HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003\4&11D6FE01&0&0001
Treiber    c:\windows\system32\drivers\rtkvhd64.sys (6.0.1.8228, 5,62 MB (5.897.184 Bytes), 10.08.2017 05:45)
    
Name    NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Hersteller    NVIDIA
PNP-Gerätekennung    ROOT\UNNAMED_DEVICE\0000
Treiber    c:\windows\system32\drivers\nvvad64v.sys (4.8.3.0, 67,91 KB (69.544 Bytes), 19.07.2018 18:39)

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catmic6 years ago (2 edits)

Thanks for your answer. We need some more info about your audio device. On Windows 10, please open the start menu and search for a programm called "Sound" (icon resembles a loudspeaker) and run it.


- Make a screenshot of the Sound program once the window is there.

In the Sound program, find the default audio device (the one with the green icon), left-click on it to select it. Now find the button on the bottom of the window named "Configure". Click on it.



- Make a screenshot of the new window without selecting anything.

That new window should look similar this:


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blackbird20166 years ago

Thank you for taking care for m problems so intensly!

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catmic6 years ago

Thank you for posting the screenshot. Everything looks good!

We need you to do some more things and answer the following four points.

Obvious question:
1. Do you have a 5.1 speaker setup connected to you soundcard?

Back to your screenshot: In the window "Lautsprecher-Setup", see the selected entry "5.1 Surround". Click on "Testen" and count the number of audio signals, each signal being played back by a different speaker of your setup. You should:
2. hear six sounds, each coming from a different speaker
3. perceive them at the same level
4. hear the sounds as the following sequence: left speaker, right speaker, center speaker, subwoofer speaker, rear left speaker, rear right speaker

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