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(+1)

I tried that but the admin closed the thread.

Yes, because it's against the rules of this category. I didn't want to close the topic outright because it's been so long, but please. There's a reason why you're being asked to wait for support. There are some issues nobody else can handle. And this is probably mentioned in a ton of forum topics by now.

Ok i will wait. But in how much time does the support respond usually?

Didn't I just remind you it's against the rules to ask that? It takes as long as it takes. One month sounds like a lot, so I told an admin about it just in case, but it depends.

ok thank you for your support