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(1 edit) (+3)

"Refunds could be subtracted from the next payout, or from any connected account (eg. PayPal)"

Itch is not a creditor, they are not gonna let you have an open IOU and be on the hook themselves for refunds in the event that you don't earn enough to have another payout or you empty your PayPal.

That’s a good point.

They could keep the cost of one unit of each game “in the bank” in case of any refunds. If a refund happens, then they would hold back another unit of game from the next sale. Kind of “just in time refunds”.

What I mean by all this is that there are countless ways to make this a better experience than it is currently. Maybe it’s because I’m operating outside of the USD, as I have heard from you and others that the experience is good on USD. For me in the UK on GBP the experience is …not great.