Post by gingerbeardman in W8BEN-I is complete but still subject to 30% tax

Viewing post in W8BEN-I is complete but still subject to 30% tax

An update…

20 days ago my tax withholding was set to 0%. Great!
7 days wait and then I could clicked on some payouts.
12 days wait and I received an email today to say that “Our system has been unable to verify your tax information” but because of privacy laws with the third party provider they cannot tell me why this might be.
I redid the tax interview as suggested in the email and the tax interview showed 0% (same as the images shared above)
…but my itch tax page has now reverted to displaying tax withholding rate of 30%.

What is going on here? I have replied by email to itch support.

I cannot remember the last time I encountered such an arcane system. It blows my mind that you are recommending this process over a simple PayPal/Stripe payment.

Still, you have ~$$$s of my money so I have to see this through!

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gingerbeardman2 years ago(+1)

both myself and itch have contacted the tax interview third party to find out why the interview that has no problems online is later flagged as not verified. That company stated 5 working days response time, but warned about it being longer due to COVID. Currently it’s 9 working days (13 real days) with no signs of life.

If I had to guess I would say this problem affects everybody outside of USA, but not everybody affected is bothered by it (they are happy to give a portion of their money away when they shouldn’t have to). I may be wrong about this.

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Anaphis Press2 years ago (1 edit)

I'm at 10 real days so that's probably why I'm still at 30%. I'll wait until they fix it before I put any games up, other than the one in the jam.

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gingerbeardman2 years ago (9 edits)

You misunderstand.

My 9 real days is for a complaint to the tax identity interview provider.

My oldest payout is currently at 26 days.

The complaint process was started when my payout was 12 days, and escalated with the tax interview company the following day.

Hundreds of dollars of my earnings from the period during which I used itch payouts are in limbo due to this issue.

Since this came to light, I’ve stopped using itch payouts and am being paid direct through PayPal (immediately) and Stripe (7 days wait, but automatic) so at least I can pay my rent.

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Anaphis Press2 years ago

Oh, that's for the complaint?

Things are at pending verification now, so I guess we'll see what happens when I try to payout.

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itch.io

Viewing post in W8BEN-I is complete but still subject to 30% tax