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(1 edit)

====Output From Console log====================================

pygame 2.1.2 (SDL 2.0.18, Python 3.8.8)

Hello from the pygame community. https://www.pygame.org/contribute.html

<class 'FileNotFoundError'>,  File: None,  Line: 107



====Output From Log.bat=======================================

C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin\MusicMove>..\..\iClonepy.exe log.py

pygame 2.1.2 (SDL 2.0.18, Python 3.8.8)

Hello from the pygame community. https://www.pygame.org/contribute.html

Traceback (most recent call last):

  File "log.py", line 591, in <module>

    import l1lll1111111_mm_

  File "C:\Program Files\Reallusion\iClone 8\Bin64\Lib\site-packages\shiboken2\files.dir\shibokensupport\__feature__.py", line 142, in _import

    return original_import(name, *args, **kwargs)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin\MusicMove\l1lll1111111_mm_.py", line 60, in <module>

    import l11lll11ll_mm_

  File "C:\Program Files\Reallusion\iClone 8\Bin64\Lib\site-packages\shiboken2\files.dir\shibokensupport\__feature__.py", line 142, in _import

    return original_import(name, *args, **kwargs)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin\MusicMove\l11lll11ll_mm_.py", line 107, in <module>

    RawKey = OpenKey(Registry, r"SOFTWARE\\Reallusion\\iClone\\7.0")

FileNotFoundError: [WinError 2] The system cannot find the file specified



====Output From Running Fix Instal Bugs.bat=======================

C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin\MusicMove>cd ..\..

C:\Program Files\Reallusion\iClone 8\Bin64>iClonepy -m pip uninstall -y numba

Found existing installation: numba 0.56.0

Uninstalling numba-0.56.0:

  Successfully uninstalled numba-0.56.0

ERROR: Exception:

Traceback (most recent call last):

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_internal\cli\base_command.py", line 167, in exc_logging_wrapper

    status = run_func(*args)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_internal\commands\uninstall.py", line 103, in run

    uninstall_pathset.commit()

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_internal\req\req_uninstall.py", line 424, in commit

    self._moved_paths.commit()

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_internal\req\req_uninstall.py", line 277, in commit

    save_dir.cleanup()

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_internal\utils\temp_dir.py", line 173, in cleanup

    rmtree(self._path)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_vendor\tenacity\__init__.py", line 326, in wrapped_f

    return self(f, *args, **kw)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_vendor\tenacity\__init__.py", line 406, in __call__

    do = self.iter(retry_state=retry_state)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_vendor\tenacity\__init__.py", line 362, in iter

    raise retry_exc.reraise()

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_vendor\tenacity\__init__.py", line 195, in reraise

    raise self.last_attempt.result()

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\concurrent\futures\_base.py", line 432, in result

    return self.__get_result()

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\concurrent\futures\_base.py", line 388, in __get_result

    raise self._exception

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_vendor\tenacity\__init__.py", line 409, in __call__

    result = fn(*args, **kwargs)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_internal\utils\misc.py", line 128, in rmtree

    shutil.rmtree(dir, ignore_errors=ignore_errors, onerror=rmtree_errorhandler)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\shutil.py", line 740, in rmtree

    return _rmtree_unsafe(path, onerror)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\shutil.py", line 613, in _rmtree_unsafe

    _rmtree_unsafe(fullname, onerror)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\shutil.py", line 613, in _rmtree_unsafe

    _rmtree_unsafe(fullname, onerror)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\shutil.py", line 618, in _rmtree_unsafe

    onerror(os.unlink, fullname, sys.exc_info())

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\shutil.py", line 616, in _rmtree_unsafe

    os.unlink(fullname)

PermissionError: [WinError 5] Access is denied: 'C:\\Program Files\\Reallusion\\iClone 8\\Bin64\\Lib\\site-packages\\~umba\\core\\runtime\\_nrt_python.cp38-win_amd64.pyd'

C:\Program Files\Reallusion\iClone 8\Bin64>iClonepy -m pip uninstall -y numba

WARNING: Skipping numba as it is not installed.

C:\Program Files\Reallusion\iClone 8\Bin64>iClonepy -m pip uninstall -y numba

WARNING: Skipping numba as it is not installed.

C:\Program Files\Reallusion\iClone 8\Bin64>iClonepy -m pip install numba

Collecting numba

  Using cached numba-0.56.0-cp38-cp38-win_amd64.whl (2.5 MB)

Requirement already satisfied: importlib-metadata in c:\program files\reallusion\iclone 8\bin64\lib\site-packages (from numba) (4.12.0)

Requirement already satisfied: setuptools in c:\program files\reallusion\iclone 8\bin64\lib\site-packages (from numba) (49.2.1)

Requirement already satisfied: numpy<1.23,>=1.18 in c:\program files\reallusion\iclone 8\bin64\lib\site-packages (from numba) (1.22.4)

Requirement already satisfied: llvmlite<0.40,>=0.39.0dev0 in c:\program files\reallusion\iclone 8\bin64\lib\site-packages (from numba) (0.39.0)

Requirement already satisfied: zipp>=0.5 in c:\program files\reallusion\iclone 8\bin64\lib\site-packages (from importlib-metadata->numba) (3.8.1)

Installing collected packages: numba

Successfully installed numba-0.56.0

C:\Program Files\Reallusion\iClone 8\Bin64>iClonepy -m pip uninstall -y scipy

Found existing installation: scipy 1.9.0

Uninstalling scipy-1.9.0:

  Successfully uninstalled scipy-1.9.0

ERROR: Exception:

Traceback (most recent call last):

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_internal\cli\base_command.py", line 167, in exc_logging_wrapper

    status = run_func(*args)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_internal\commands\uninstall.py", line 103, in run

    uninstall_pathset.commit()

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_internal\req\req_uninstall.py", line 424, in commit

    self._moved_paths.commit()

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_internal\req\req_uninstall.py", line 277, in commit

    save_dir.cleanup()

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_internal\utils\temp_dir.py", line 173, in cleanup

    rmtree(self._path)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_vendor\tenacity\__init__.py", line 326, in wrapped_f

    return self(f, *args, **kw)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_vendor\tenacity\__init__.py", line 406, in __call__

    do = self.iter(retry_state=retry_state)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_vendor\tenacity\__init__.py", line 362, in iter

    raise retry_exc.reraise()

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_vendor\tenacity\__init__.py", line 195, in reraise

    raise self.last_attempt.result()

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\concurrent\futures\_base.py", line 432, in result

    return self.__get_result()

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\concurrent\futures\_base.py", line 388, in __get_result

    raise self._exception

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_vendor\tenacity\__init__.py", line 409, in __call__

    result = fn(*args, **kwargs)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\site-packages\pip\_internal\utils\misc.py", line 128, in rmtree

    shutil.rmtree(dir, ignore_errors=ignore_errors, onerror=rmtree_errorhandler)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\shutil.py", line 740, in rmtree

    return _rmtree_unsafe(path, onerror)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\shutil.py", line 613, in _rmtree_unsafe

    _rmtree_unsafe(fullname, onerror)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\shutil.py", line 618, in _rmtree_unsafe

    onerror(os.unlink, fullname, sys.exc_info())

  File "C:\Program Files\Reallusion\iClone 8\Bin64\lib\shutil.py", line 616, in _rmtree_unsafe

    os.unlink(fullname)

PermissionError: [WinError 5] Access is denied: 'C:\\Program Files\\Reallusion\\iClone 8\\Bin64\\Lib\\site-packages\\~cipy\\.libs\\libansari.HQJLJ7GFMGJGI5BMKQFGBLY7Q4ARHZLN.gfortran-win_amd64.dll'

C:\Program Files\Reallusion\iClone 8\Bin64>iClonepy -m pip install scipy

Collecting scipy

  Using cached scipy-1.9.0-cp38-cp38-win_amd64.whl (38.6 MB)

Requirement already satisfied: numpy<1.25.0,>=1.18.5 in c:\program files\reallusion\iclone 8\bin64\lib\site-packages (from scipy) (1.22.4)

Installing collected packages: scipy

Successfully installed scipy-1.9.0

Done

First thing to try is to remove any corrupted installed parts. Go to c:\program files\reallusion\iclone 8\bin64\lib\site-packages. Delete all folders with a ~ in front of the name. Ex: 
In this example you see ~cipy and ~umba. Delete both folders. Delete any folder with a ~ in front of the name. These are corrupted installs.

I noticed that the plugin think you use iclone 7. Go to C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin\MusicMove. Replace the main.py file with this file so I can get some additional debug data:
Download by right click link and click save link as: main.py

Run log.bat again and post the output.

I tried deleting the two directories and still no menu item called Music Move under plugins yet. I even tried uninstalling iClone and deleting all it's directories and reinstalling it and still no luck.

(+1)

You deactivated any antivirus and any Norton while installing?
Replace the main.py with the one I provided so I can get some more debug data.

(-1)

I don't run any antivirus. Where do I get the main.py from?

In my post earlier. I will re-post it here. Make sure you click "View rest" in this post.

First thing to try is to remove any corrupted installed parts. Go to c:\program files\reallusion\iclone 8\bin64\lib\site-packages. Delete all folders with a ~ in front of the name. Ex: 
In this example you see ~cipy and ~umba. Delete both folders. Delete any folder with a ~ in front of the name. These are corrupted installs.

I noticed that the plugin think you use iclone 7. Go to C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin\MusicMove. Replace the main.py file with this file so I can get some additional debug data:
Download by right click link and click save link as: main.py

I got rid of all those corrupted directories when I uninstall iClone8 and deleted all the directories and reinstalled it. I downloaded the file and placed it where it should be. What do you want me to do now?

(2 edits)

Run log.bat again and post the output.
Itch post system is a little strange we can continue via mail: support@theanykey.se

P.S. I only have 1 more day of the free trial of iClone but any way here's the output from Log.bat


====Output From Log.bat===========================================================

C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin\MusicMove>..\..\iClonepy.exe log.py

pygame 2.1.2 (SDL 2.0.18, Python 3.8.8)

Hello from the pygame community. https://www.pygame.org/contribute.html

Traceback (most recent call last):

  File "log.py", line 591, in <module>

    import l1lll1111111_mm_

  File "C:\Program Files\Reallusion\iClone 8\Bin64\Lib\site-packages\shiboken2\files.dir\shibokensupport\__feature__.py", line 142, in _import

    return original_import(name, *args, **kwargs)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin\MusicMove\l1lll1111111_mm_.py", line 60, in <module>

    import l11lll11ll_mm_

  File "C:\Program Files\Reallusion\iClone 8\Bin64\Lib\site-packages\shiboken2\files.dir\shibokensupport\__feature__.py", line 142, in _import

    return original_import(name, *args, **kwargs)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin\MusicMove\l11lll11ll_mm_.py", line 107, in <module>

    RawKey = OpenKey(Registry, r"SOFTWARE\\Reallusion\\iClone\\7.0")

FileNotFoundError: [WinError 2] The system cannot find the file specified

C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin\MusicMove>pause

Press any key to continue . . .

Hmm. It looks like Python try to get iclone 7 files when you run iclone 8. That is strange. It may be something wrong with the trial version of iclone 8. I want to make it work, but as you only got 1 day left I will wait for the next person that get the issue and try solve it. So if someone else read this and have this issue email: support@theanykey.se so we can start investigate the issue.