Hey SweetChiel! :)
Thanks as always for your weekly updates.
Just read your latest update too, which by the way is not online on Patreon. Last week I was wondering why I didn't get a notification.
So thanks for your openness/transparency as well. I personally don't feel uncomfortable. :)
The first "darn" year seems to be difficult everywhere.
First, I hope you guys can work this out together. Communicating is always the first best way and certainly getting distance to approach the problem calmly and objectively.
Maybe it also helps if he can't comprehend it to show him. So let him slip into the role of the customer. This works well with video, for example, or with a role play to re-enact the situation. Also good is always the perspective of another person. Someone uninvolved can usually reflect a person's external image more objectively.
A conversation with your mother-in-law would certainly also be quite good. Personally, I find it a bit strange that she is "bothering" you with this, so to speak. On the other hand, I think maybe she has been trying to correct exactly the same problem for a long time and hasn't been able to do it, so she has been biting on "granite" so far and hopes that you might be able to fix it.
In any case, I wish you good luck in resolving the conflict.
<3 Yanonako