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McKathlin2 years ago(+1)

Hi Anigames Project! I installed the Brave X Valor demo and started it up, but the only things from the game I could actually see were the language selection flags, and the disclaimer text. After those were done showing, everything was pitched black and remained that way for several minutes until I gave up. I heard the game's music (which sounds amazing!) and could tell that my laptop was heating up and working very hard, but I saw nothing.

I suspect that this is a graphics card issue. My laptop is only a couple years old and its graphics card is an NVIDIA GeForce GTX 1660 Ti. I hope I'll get a chance to try out this game; if you get another build ready for me to try, please reply to let me know. Thank you!

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Anigames Project2 years ago (2 edits) (+1)

Hi there McKathlin, thanks for trying this game. :)
may I ask a few question? which game version you downloaded anyways? is the new updates v2.1.1? or v2.1?
what OS are you using now? what DirectX are you using? which .NET Framework are you using?
although  100 person has downloaded this game, I see no one has reporting this similar problem but you. I think they can running this game smoothly as well.
also, this game may required x64 Microsoft Visual C++ Redistributable (2013 above).

EDITED : if you still got issue when you've meet required from list above, try download this > Fix Black Screen BXV
I'm not sure if it works, but give it a try. I hope this work and fixed already for your issues.
Please Reply if it work or not.

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McKathlin2 years ago

Thanks for the reply! I downloaded Brave x Valor 2.1.1. I'm using Windows 11, and I have Microsoft Visual C++ Redistributable 2013 installed on it. I don't see any installation of DirectX on my computer. What version of DirectX, if any, should I make sure I have?

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McKathlin2 years ago (1 edit)

I copied in the Saved folder in the place given in the directions of the fix you sent over. Unfortunately, the screen is still black, as before. Do I need to install DirectX?

Update: I used dxdiag and found out that my computer is running DirectX version 12. I hope this helps.

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Anigames Project2 years ago (1 edit) (+1)

Did you check DirectX from dxdiag already? if doesn't installed, you can install DirectX 12.
but you're using Windows 11?
I don't think this game are supported for Windows 11, well I thought that's the issues you got.
but it doesn't matter if you wanna try. :)

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McKathlin2 years ago(+1)

Thanks for the tech support! I ran dxdiag and found out my computer has DirectX 12.

In my experience so far, Windows 11 runs basically everything that Windows 10 runs, but I suppose there could be some exceptions. If we're out of ideas for further troubleshooting, I'd better thank you for your time and let you go. I appreciate your help!

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Anigames Project2 years ago(+1)

Maybe this is also an game engine factor that still doesn't support exceptions for windows 11.
It seems that in the future I will have to upgrade the engine that I use to be able to support Windows 11 so anyone can play smoothly.
Anyway thank you for trying this game, and sorry for the major issues you got here.
If maybe i got a new solved for this game, i'll be notify you.

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McKathlin2 years ago

That would be great! :)

Reply
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