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It probably took longer because it's your first paid project, and support can seldom handle a ticket so quickly. If the problem persists after the weekend, reply to my post and I'll give it a bump.

I can understand that things are slower than normal but I’m sure after 2, now 3 weeks of no indexing, and now a full week after my initial request for support on this matter hasn’t gotten a response you could forgive me for resorting for inquiring about the issue in the forum.

Either way just so I am clear the issue is just that the review que is very slow? And that if an issue is found after said issue I will be informed about it? I just want to make sure I have all my info since the last thing I want to do is find myself in a situation where a paid item I make can’t be indexed and I just assume it’s still in review limbo.

Either way I appreciate your patience and your response and I apologize if it sounds like I am being short. I can very much empathize with dealing with mitigating the expectation that the review process “takes about 24 hours”

We seem to have the same problem with our game not being indexed, even after 3+ weeks. Also no reply on our request for support, but that was sent only just before the weekend. Please post a follow-up if you do get any response (or a clarification on why the delay happens).

I mostly want to make sure that the issue isn't something on my end. Like I get it, a large influx of submissions can slow down the process significantly but since the only feedback I can get is searching my game myself it's hard to tell if the game still isn't indexed due to it being slowed down or if I am missing some obvious step along the way.

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Assuming you mean Pushle, I gave it a bump too. Again, sorry for the delay.

The review queue is sometimes slow, but when it takes so long, it probably means the game got stuck there. I gave it a bump now. Sorry for the delay.

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On my humble opinion, if things are getting harder to handle by a small team, you should consider hiring some persons to tackle these issues.