Hi, I think I may have a problem with the game because whenever I come to a certain scene It's seems that nothing happen next like it's frozen.. ? I started the game 3 times and it's still the same :(.. (It's the scene when someone knock and I have to open the door.. Sorry i don't have a better explanation..) Can you please help me ? :) 
It might be chanse that you download the game just the moment I updated the files today. Please delete the game completely include early downloaded files and download new version. Start a new game.
Is it happens at the start of the game? When Riilai just arriwe to the city and first time goes to hotel?