Thank you so much!! But there still seems to be an issue with the sfw Steam version, I was now able to access the store page and I can see the price of the game, but when I try to put it in my basket it says 0.00 € and does not let me complete check-out. Others have the same issue, there's a thread on Steam. Do you have any idea how to resolve this?
Thank you for looking into this! It would really suck if the sfw version were banned in Germany, there's no reason for it I can think of and unlike other banned games I can access the sales page and view the price, but not proceed to check-out. This has never happened before. Also, the sfw version of Synthetic Lover is still available on Steam and I can put it in my shopping basket and proceed to check-out with my cart showing the correct price (not 0.00 € like it does for The Symbiant). It would be awesome if you could try to get to the bottom of this.
It's just endlessly frustrating to be a fan of visual novels living in Germany in this day and age. :( I am so grateful you sell your games through itch.io as well.
Could it be related to the bundle sale somehow? The store page tells me the base game is 17.99 € (if the game were truly banned here, I would not even be able to access the store page). However, the bundle deal on the same store page says that 2 components of the bundle (the main game and the patch) are blocked and I can only see the soundtrack and the guide, both of which I can add to my shopping cart and proceed to check-out just fine. Perhaps it's the inclusion of the blocked patch in the bundle that somehow prevents people in Germany from buying just the sfw base game? Just an idea. Again, I appreciate your help. :)
That's what I did, thank you! However, I have another issue now. I just started playing the game, but the backgrounds and CGs are mismatched, i.e. the upper and lower halves are skewed and not properly alligned. I tried re-installing the game, playing in windowed mode, adding and removing the patch, and changing my computer's resolution, but nothing worked. I am going to try and add a screenshot to this post to show you what I mean. I'm playing on Windows.
Could you please let me know how to resolve this?
Sadly, it doesn't. :( Thank you so much for trying, though! I still think it might be related to the bundle somehow. When I do a search on Steam for the game it displays the price of the soundtrack and guide bundle (6.46 €) for the actual game in the search window and only on the sales page it shows the right price (17.99 for the game, 22.65 for the game/ost/guide bundle - again, I would not be seeing this at all if the game were banned). It's just such a shame that Steam keeps making things so difficult in my country. I might just go ahead and buy the game on itch.io. Sorry for all the hassle!