Post by hellopro in Royal Order comments

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Hello! I just wanted to know if I preorder what is the digital key? Is it for steam? I loved Royal Alchemist and I'm happy to see another game! Thanks :)

Nifty Visuals1 year ago(+1)

Hello! If you pre-order the game here, you will be able to download the game on Itchio after it releases. If you want to pre-order the game for your Steam library instead, you can do that following this link.

Thank you very much for your support!

hellopro1 year ago

Thanks for the link! I submitted a preorder but I didn't get a confirmation email. Is that normal?

Nifty Visuals1 year ago (1 edit)

Thank you for your pre-order!

Just to be sure, did you check your junk mail as well? The steam key should have been sent to you via mail after your order was processed.

hellopro1 year ago

I'm not seeing anything in my email! But I did see their note about how they would send when the order is processed. Is it possible the order is still processing? I have a pending charge but other than that I didn't get an email or anything. I am kind of worried I mis-typed my email D:

Nifty Visuals1 year ago

If your charge is still pending, chances are that the order hasn't been processed yet. However, if the status doesn't change in a couple of days, please send an email to customer.niftyvisuals[at]gmail.com from the email address you have ordered with and we will get in touch with the payment platform. Thank you!

hellopro1 year ago

Will do! Thanks :)

Deleted post1 year ago

Deleted 304 days ago

Nifty Visuals1 year ago(+1)

Hello! No worries at all, you will be able to redeem your Steam key as well if you have purchased the game on Itchio. It will merely take a couple more clicks.

We will post a guide for that closer to the release date. Thank you for your support! :D

itch.io

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