Hey there,
The Butler thing is over my head, and I basically just need to upload a few zip files.
I’d advice to give butler a go, you basically just need to run one command to login, and one command for each file you want to upload. Plus that increases the size limit to twice the size.
I’ll take any time frame you have experienced!
Support prioritises messages based on urgency. For increasing the size limit, they’d need to look at the situation and let you know if approved, which is not guaranteed. This might take some time. Also the weekend is coming, which makes things a bit slower.