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I still have not received any responses from the support by email despite my reminders, is there nothing else you can do to help me?

No, sorry. See Leaf's reply from three weeks ago. I guess that must be it.

Ok, thank you for your answer. Just to be sure I understood everything, can the support staff answer me or does the fact that my games have been deindexed for this reason mean that the support staff can’t respond to my request for reindexation?

It probably just means their decision is final.

Ok

(+1)

Is it normal that the support does not respond to my emails and does not inform me of the reason why I have been de-indexed? The administrator’s response is not precise enough, and if I want to publish a new game, I would like to be informed of the exact reasons for the de-indexing so as not to repeat the mistake that is being blamed on me.

I don't know, sorry.