Post by redonihunter in Can an account e elegible to be indexed by the system again?

Viewing post in Can an account e elegible to be indexed by the system again?

since Itch lacks the staff

This.

You can read that between the lines on many occasions. Issues in tickets not being resolved, people waiting a month to get indexed, people getting their account suspended due to malicious trolls etc.

For starters they should implement a tip for itch in payments. Similar to humble bundle. Right now, if I like the platform and the dev and want to buy here and not on steam, I have no knowledge of how much the dev gives to itch. So while I might buy here to support itch, I might also not actually support itch, since that dev could have set the amount to 0%. I just do not know.

A separate (non refundable) tip to itch in payments would fit into the pay what you want scheme. pay what you want and to whom also. On humble bundles you can decide how much humble, the charity, and the dev gets.

My guess is, that they just play safe and remove adult games from index, if the right complains come in, so they do not have to deal with other complaints. It is a dick move, but might be exactly what they do. Especially the not telling the dev why and that it was done. There do be trolls that do that to hurt the dev.

Like Reply

DerketoGames1 year ago

Always set the revenue to itch.io at standard they ask (10%); I uploaded a new project and never was listed on the site, and after contact support about this issue they just send me the generic e-mail that is on this site: https://lewdpixels.com/news/has-itch-io-become-an-irritation-too-far/.

That proves that they lack of staff because they never help you when you have an issue, as I told I contacted about the payouts option and account restrictions six months ago and I didn't get an answer yet.

Like Reply

redonihunter1 year ago

My suggestion was not specific to your situation, it was a thought how to remedy shortstaffed. Itch making more money means they can hire more staff.

But what you tell is inconsistent. That is this direct payout method thingy. That has nothing to do with being listed or not.

But it might indicate that the staff that handled your inquiry did not really understand your case. Or they employ unpaid interns that do not care and play all day, instead of working.

Example, I told them about an account that posts stolen games. Three times. Always with link/proof that it was pirated stuff. That account is still up and even posted a new pirated game a few days ago. (R-69762, R-70354, R-71648). Or this one from June (R-59565), it is quarantined, but you can still download it. Oh, and of course, that first one is listed and indexed! Similar to this one, R-69768, three games up, 2 are listed and indexed. Their monkey brain AI has one quaratined. And at this point I can only assume that they let a badly trained AI handle this stuff. No human with two brain cells had a look at this. All the while real humans and developers get their stuff deindexed for bogus reasons or no reason given at all, while reported pirtated games are still up and indexed even. Something is seriously wrong here.

Like Reply