Post by leafo in Question and concern using the blocking feature.

Viewing post in Question and concern using the blocking feature.

leafoPinned ReplyAdmin1 year ago (2 edits) (+1)

Thanks for the feature suggestion. We agree that this is an oversight with how our block system works and will be addressed this in a future update to work as expected. ~~I don’t have a timeline at the moment.~~ We’ve deployed a fix for this, see below.

In the meantime, if someone posts something disruptive please use the report tool.

Please do not try to collect personal information about other accounts to claim they should be banned based on a technicality. Trolls will lie to you to get a reaction out of you. It’s not your job to try to police the age of users on our platform.

Reports will bring the account to our attention so that we can take a site wide action to the account if necessary. Based on this post though we’ll review the account in question.

Thanks

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DioShiba1 year ago (1 edit)

While I appreciate you looking into this I will say that frankly I have my doubts that he is just a random troll and if he is he’s managed to be pretty convincing that he is 11.

EDIT: With the above stated most trolls I have encountered are generally more coherent no matter the kind of troll it is. There are nuances to that kind of problematic user but I do know that, someone who is more experienced at doing that kind of thing would at least try to put the effort into making sentences that at least make some sense no matter if they are the kind of troll out to offend someone or if they are the kind of troll that's doing it for shits and giggles. Just throwing that out there.

I will continue to abide by your requests as you are looking into this. However for the time being I will be off of itch.io. This whole deal has been frustrating me to no end and honestly, I just need the break.

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Radio PARALAX119 days ago (3 edits) (+1)

The reporting tool is useless if the people responsible simply don't respond. I had a similar case a few days ago where one of our users posted SPAM under my comments of other developers and despite asking twice, there was no response. The user has still not been deleted and his email address has not been blocked, so he can continue to cause trouble. His posts are still there and he can probably still see all the activity on new posts in my dashboard. Is this in the interests of the developers and the fan community? I don't think so!

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DioShiba107 days ago (1 edit) (+1)

While my issue is resolved and personally I would hate to bother bumping this thread, I do think you raised a valid concern.

From what I had noticed the user I had an issue with (Probably not the same one you dealt with per say) tried to make an alternate account a few months back. For the most part I did ignore him and just reported him to the mods but what did bamboozle me is how the hell he managed to get away with being able to do so under the same username.

Personally in hindsight I realize there is some importance to ignoring some people but even then, the fact that people are allowed to do this is problematic. Then again I haven't really been on here too frequently compared to some other communities I frequently go to just because the whole incident did raise more concerns than nothing else and it makes me hesitant to really be on here when I got shit to do.

I'm not sure both your concern and mine come down to a staffing issue, because I did have to make multiple reports in my situation but needless to say sometimes you really have to pester the mods... which realistically you shouldn't have to do that.

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