Hi. Far as I know. The moderator has never blocked a post for asking, they are blocked when there are people who do it in a malicious way and even then, they tend to be too patient.
Regarding your question, the problem is that normally the people who respond on the forum are members of the community. The moderator does not work at itch and does not have access to payment issues or official support, so unless the administrator reads this and responds to you, it is impossible for anyone to help you.
On the topic of payments, I know that there was a problem in the integration between payoneer and itch and it was only resolved this week. It may take a while for them to make all the pending payments, but as I understand it, they are already in that process.